Other reason why Dashboard not detecting is that Dashboard related programs are blocked by OS firewire or some 3rd party security programs.ģrd Party Firewalls and Anti-Virus programs can sometimes interfere with the Drobo Dashboard, try disabling to determine if this is the issue. If NOT, a conflict IP might happen meaning the DHCP may serves the SAME IP to another DHCP client. So if the PC/Mac is not on the same subnet as the Drobo 5N/FS etc… then it will not able to detect it.Īnd IF you have manually set the Drobo to a STATIC IP, … make sure that this Static IP is OUT of the serving range of the DHCP server.
#Drobo not showing up in drobo dashboard Pc
Meaning these Drobos will obtain an IP automatically from your home router or office DHCP server.ĭrobo Dashboard installed on PC or Mac should be able to auto detect the Drobo on the LAN, but they have to be on the same subnet. NOTES from tech support and DROBO users group. Try at your own risk! We had multiple back-ups so we just burned hours not data. Make a back up of your drobo first! We had 2 backups. Drobo tech support also sent me links to their instructions. Eero tech support offered help but the replaced 5N2 fixed the issue and I didn't continue with that process. I would not recommend the Eero router for a office except that is has great Wifi for your phones. The Eero router also wiped out a old Epson 9600pro plotter which now has to be used as a shared printer. I tried the pin hole reset at work connected to the Eero router for a good 2-3 hours and gave up. We replaced the office Drobo with a 5N2 and migrated the drives. I suspect the Eero Router is not compatible with devices that ping the net to automatically be discovered. After 20 or so resets I have the 5N connected to a Netgear Orbie (mesh) router at home after doing the pin hole reset and connecting directly to a mac via ethernet port. The installer said it was old tech vs new tech. The Drobo 5N stopped showing up in Dashboard and would only connect if you used finder to connect to server manually. Note: You can attempt to immediately access data by directly connecting the Drobo to your computer.We had the same thing happen to our office DROBO 5N except that management replaced an old apple router with a new Eero router. If this did not resolve your issue, follow the steps to
![drobo not showing up in drobo dashboard drobo not showing up in drobo dashboard](https://www.kitguru.net/wp-content/uploads/2017/06/7-Volume-Created-1024x736.jpg)
#Drobo not showing up in drobo dashboard manual
![drobo not showing up in drobo dashboard drobo not showing up in drobo dashboard](https://www.kitguru.net/wp-content/uploads/2017/06/6-Maximum-partition-size.jpg)
If your Dashboard is not discovering your Drobo, please follow the following steps below: Once Drobo Dashboard discovers the Drobo, it displays on the "All Drobos" page. Drobo Dashboard will automatically discover Drobos directly connected or available over the network.